Creating Meaningful Connections
At ADENES, we support insurers and policyholders at every stage of the claim, with clarity, care and professionalism. But our responsibility goes further. We are committed to shaping a fairer, more sustainable and more human future. Our vision is built on strong convictions and long-term commitments that guide the way we work, every day.
For insurers
We aim to be a trusted partner for insurers by delivering technical excellence, responsiveness and consistent service quality. Our role is to help them manage claims efficiently, protect customer relationships and navigate complexity with confidence.
For policyholders and claimants
Behind every claim, there is a person, a business or a life situation that requires attention and clarity. Our commitment is to provide fair, responsive and understandable support, helping people move forward as quickly and smoothly as possible.
For our employees
ADENES is built on expertise, commitment and entrepreneurial energy. We want to offer our teams a working environment where they can grow, develop their skills, take initiative and contribute to a meaningful collective project.
For our partners
We believe in long-term relationships based on trust, shared standards and complementary expertise. Whether in France or internationally, we work with partners who share our level of commitment and our ambition to deliver high-quality solutions.
For society
As a group operating at the heart of risk, damage and recovery, we have a responsibility to act with integrity and usefulness. We aim to contribute positively through responsible practices, professional ethics and a constant focus on the real needs of those we serve.
Corporate Social Responsibility (CSR) Policy at ADENES
CSR is one of the three strategic pillars of the ADENES Group, guiding our decisions to create positive social, societal and environmental impact.
Extra-Financial Performance Report
Tracking our environmental en social impact
Greening vehicle fleet
Smarter use, fewer vehicles
Green meetings
Prioritising virtual and local meetings
Responsible Supplier/ Relations Charter
Promoting ethical and responsible partnerships
United Nation/Global Compact
Commitment to universal sustainability principles
Ecovadis Certification
Independent ESG performance assessment