{"id":2045,"date":"2026-05-27T10:56:46","date_gmt":"2026-05-27T08:56:46","guid":{"rendered":"https:\/\/www.adenes.com\/?page_id=2045"},"modified":"2026-06-11T17:23:03","modified_gmt":"2026-06-11T15:23:03","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/www.adenes.com\/de\/customer-experience\/","title":{"rendered":"Kundenerlebnis"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpmlwpwu-bf4bcf1c39da746c1a1bfe3739c55be2\">\n.avia-section.av-mpmlwpwu-bf4bcf1c39da746c1a1bfe3739c55be2{\nbackground-color:#102d69;\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/02\/commitments2.jpg), linear-gradient( to top right, #102d69, #41255d );\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-mpmlwpwu-bf4bcf1c39da746c1a1bfe3739c55be2 .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#102d69;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-mpmlwpwu-bf4bcf1c39da746c1a1bfe3739c55be2 alternate_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-50 av-height-50  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='50' data-av_min_height_opt='50'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2045'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-2nx1v-277d33c376f5c1352f32ced1bbd680ce av_one_fifth  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-animated-generic fade-in'     ><\/div><div  class='flex_column av-1wm3r-0af3e51c86ef7a0dfe13fb23c8b96df8 av_three_fifth  avia-builder-el-2  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-animated-generic fade-in'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1jq7r-b7bcfa6fb068ba4c2e2fdb93855a1e45\">\n#top .av-special-heading.av-1jq7r-b7bcfa6fb068ba4c2e2fdb93855a1e45{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1jq7r-b7bcfa6fb068ba4c2e2fdb93855a1e45 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1jq7r-b7bcfa6fb068ba4c2e2fdb93855a1e45 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-1jq7r-b7bcfa6fb068ba4c2e2fdb93855a1e45 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1jq7r-b7bcfa6fb068ba4c2e2fdb93855a1e45 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-3  el_before_av_heading  avia-builder-el-first'><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Kundenerlebnis<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2pgar-ef0c88424b2c90c32c89f72d76e6bba4\">\n#top .av-special-heading.av-2pgar-ef0c88424b2c90c32c89f72d76e6bba4{\nmargin:0 0 0 0;\npadding-bottom:0;\n}\nbody .av-special-heading.av-2pgar-ef0c88424b2c90c32c89f72d76e6bba4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-2pgar-ef0c88424b2c90c32c89f72d76e6bba4 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-2pgar-ef0c88424b2c90c32c89f72d76e6bba4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2pgar-ef0c88424b2c90c32c89f72d76e6bba4 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-4  el_after_av_heading  avia-builder-el-last'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Ein nahtloses Kundenerlebnis \u00fcber die ADENES-Marken hinweg<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/p><\/div><div  class='flex_column av-uszr-a9a81dea95e513226069eb556c850ca2 av_one_fifth  avia-builder-el-5  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-animated-generic fade-in'     ><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-mpmm3pkk-6c79df83915555bfa4174ca552549320 main_color avia-section-large avia-no-border-styling  avia-builder-el-6  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2045'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-2ny1z-3aa18ff6ae4b23d328364096ebc2d6e9 av_one_fifth  avia-builder-el-7  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div'     ><\/div><div  class='flex_column av-1ulsz-ae88cfeda1e6e66b2ee7adeb7ddcbd4f av_three_fifth  avia-builder-el-8  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mkvafoce-45bf510888d82ef7d37236d819c077c8\">\n#top .av_textblock_section.av-mkvafoce-45bf510888d82ef7d37236d819c077c8 .avia_textblock{\nfont-size:20px;\n}\n<\/style>\n<section  class='av_textblock_section av-mkvafoce-45bf510888d82ef7d37236d819c077c8'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Menschliche Expertise, gest\u00fctzt durch intelligente Technologie in jedem Schritt des Schadenprozesses.<\/p>\n<\/div><\/section><\/div><div  class='flex_column av-rvqv-248e2b9568bf5a06d50c505b9ad6cf91 av_one_fifth  avia-builder-el-10  el_after_av_three_fifth  el_before_av_hr  flex_column_div'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mq9ncxzi-0e12fe963c067e3ae03249295f617770\">\n#top .hr.hr-invisible.av-mq9ncxzi-0e12fe963c067e3ae03249295f617770{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-mq9ncxzi-0e12fe963c067e3ae03249295f617770 hr-invisible  avia-builder-el-11  el_after_av_one_fifth  el_before_av_one_fourth'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-dw9371-bbbafc6ae6769fc68eb4cb58805fc433 sc-av_one_fourth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dw9371-bbbafc6ae6769fc68eb4cb58805fc433\">\n@keyframes av_boxShadowEffect_av-dw9371-bbbafc6ae6769fc68eb4cb58805fc433-column {\n0%   { box-shadow:  0 0 0 0 rgba(16,45,105,0.15); opacity: 1; }\n100% { box-shadow:  0 0 20px 0 rgba(16,45,105,0.15); opacity: 1; }\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-dw9371-bbbafc6ae6769fc68eb4cb58805fc433{\nmargin-top:0.5%;\nmargin-bottom:0.5%;\n}\n.flex_column.av-dw9371-bbbafc6ae6769fc68eb4cb58805fc433{\nwidth:24.25%;\nmargin-left:0;\nbox-shadow: 0 0 20px 0 rgba(16,45,105,0.15);\nborder-radius:10px 10px 10px 10px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-dw9371-bbbafc6ae6769fc68eb4cb58805fc433 .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div  class='flex_column av-dw9371-bbbafc6ae6769fc68eb4cb58805fc433 av_one_fourth  avia-builder-el-12  el_after_av_hr  el_before_av_one_fourth  first flex_column_table_cell av-equal-height-column av-align-top shadow-not-animated'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpmmrgiy-dc07baa8a31265bdc0d1c9aca0e9df5d\">\n.avia-image-container.av-mpmmrgiy-dc07baa8a31265bdc0d1c9aca0e9df5d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mpmmrgiy-dc07baa8a31265bdc0d1c9aca0e9df5d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mpmmrgiy-dc07baa8a31265bdc0d1c9aca0e9df5d av-styling- avia-align-center  avia-builder-el-13  el_before_av_heading  avia-builder-el-first'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2050 avia-img-lazy-loading-not-2050 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-80x80.png\" alt='' title='Kundenerlebnis-1'  height=\"80\" width=\"80\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-300x300.png 300w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-60x60.png 60w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-100x100.png 100w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-40x40.png 40w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1-30x30.png 30w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-1.png 306w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpmn6ad4-16bc6a9a1bdf81e42422c4edf00507c5\">\n#top .av-special-heading.av-mpmn6ad4-16bc6a9a1bdf81e42422c4edf00507c5{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-mpmn6ad4-16bc6a9a1bdf81e42422c4edf00507c5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-mpmn6ad4-16bc6a9a1bdf81e42422c4edf00507c5 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-mpmn6ad4-16bc6a9a1bdf81e42422c4edf00507c5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-mpmn6ad4-16bc6a9a1bdf81e42422c4edf00507c5 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-14  el_after_av_image  el_before_av_textblock'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Kundenzufriedenheit<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mkvaply0-de12fefe5f85cd79dafb5241e7314be2'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Ma\u00dfgeschneiderte und effektive L\u00f6sungen durch Anpassung unserer Dienstleistungen an jeden Kunden.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ce3xfx-54175baf31f286a6fc3e8274931bac07\">\n@keyframes av_boxShadowEffect_av-ce3xfx-54175baf31f286a6fc3e8274931bac07-column {\n0%   { box-shadow:  0 0 0 0 rgba(16,45,105,0.15); opacity: 1; }\n100% { box-shadow:  0 0 20px 0 rgba(16,45,105,0.15); opacity: 1; }\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-ce3xfx-54175baf31f286a6fc3e8274931bac07{\nmargin-top:0.5%;\nmargin-bottom:0.5%;\n}\n.flex_column.av-ce3xfx-54175baf31f286a6fc3e8274931bac07{\nwidth:24.25%;\nmargin-left:0;\nbox-shadow: 0 0 20px 0 rgba(16,45,105,0.15);\nborder-radius:10px 10px 10px 10px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-ce3xfx-54175baf31f286a6fc3e8274931bac07 .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div  class='flex_column av-ce3xfx-54175baf31f286a6fc3e8274931bac07 av_one_fourth  avia-builder-el-16  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_table_cell av-equal-height-column av-align-top shadow-not-animated'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-92437-fd9dcd8eaae898453b69be675583f581\">\n.avia-image-container.av-92437-fd9dcd8eaae898453b69be675583f581 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-92437-fd9dcd8eaae898453b69be675583f581 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-92437-fd9dcd8eaae898453b69be675583f581 av-styling- avia-align-center  avia-builder-el-17  el_before_av_heading  avia-builder-el-first'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2051 avia-img-lazy-loading-not-2051 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-80x80.png\" alt='' title='Kundenerlebnis-2'  height=\"80\" width=\"80\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-300x300.png 300w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-60x60.png 60w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-100x100.png 100w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-40x40.png 40w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2-30x30.png 30w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-2.png 306w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8h7gr-06ee4ba25c341d5a4587cede059f0c79\">\n#top .av-special-heading.av-8h7gr-06ee4ba25c341d5a4587cede059f0c79{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-8h7gr-06ee4ba25c341d5a4587cede059f0c79 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-8h7gr-06ee4ba25c341d5a4587cede059f0c79 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-8h7gr-06ee4ba25c341d5a4587cede059f0c79 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-8h7gr-06ee4ba25c341d5a4587cede059f0c79 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-18  el_after_av_image  el_before_av_textblock'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Kontinuierliche Verbesserung<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-7x5uz-2aede5c3ef603c895317b7ac56094600'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Feedback integriert zur st\u00e4ndigen Verbesserung der Servicequalit\u00e4t.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-aq2sil-f8a1a77e99b0a02f91d47515c4ce3af5\">\n@keyframes av_boxShadowEffect_av-aq2sil-f8a1a77e99b0a02f91d47515c4ce3af5-column {\n0%   { box-shadow:  0 0 0 0 rgba(16,45,105,0.15); opacity: 1; }\n100% { box-shadow:  0 0 20px 0 rgba(16,45,105,0.15); opacity: 1; }\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-aq2sil-f8a1a77e99b0a02f91d47515c4ce3af5{\nmargin-top:0.5%;\nmargin-bottom:0.5%;\n}\n.flex_column.av-aq2sil-f8a1a77e99b0a02f91d47515c4ce3af5{\nwidth:24.25%;\nmargin-left:0;\nbox-shadow: 0 0 20px 0 rgba(16,45,105,0.15);\nborder-radius:10px 10px 10px 10px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-aq2sil-f8a1a77e99b0a02f91d47515c4ce3af5 .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div  class='flex_column av-aq2sil-f8a1a77e99b0a02f91d47515c4ce3af5 av_one_fourth  avia-builder-el-20  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_table_cell av-equal-height-column av-align-top shadow-not-animated'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-onrv-aa9dfb14677aff8365dca4c3670008e0\">\n.avia-image-container.av-onrv-aa9dfb14677aff8365dca4c3670008e0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-onrv-aa9dfb14677aff8365dca4c3670008e0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-onrv-aa9dfb14677aff8365dca4c3670008e0 av-styling- avia-align-center  avia-builder-el-21  el_before_av_heading  avia-builder-el-first'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2052 avia-img-lazy-loading-not-2052 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-80x80.png\" alt='' title='Kunden-Erlebnis-3'  height=\"80\" width=\"80\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-300x300.png 300w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-60x60.png 60w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-100x100.png 100w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-40x40.png 40w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3-30x30.png 30w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-3.png 306w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6bpkn-8c59a731f3a6e906e8842b7411bd0685\">\n#top .av-special-heading.av-6bpkn-8c59a731f3a6e906e8842b7411bd0685{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-6bpkn-8c59a731f3a6e906e8842b7411bd0685 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-6bpkn-8c59a731f3a6e906e8842b7411bd0685 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-6bpkn-8c59a731f3a6e906e8842b7411bd0685 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6bpkn-8c59a731f3a6e906e8842b7411bd0685 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-22  el_after_av_image  el_before_av_textblock'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Lokaler Kontakt<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5tz83-62cd46ebc67adae3cd4c7f5a705de41f'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Direkter Zugang zu lokalen Experten, die den lokalen Kontext verstehen.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8juv25-53056ff74d04c52d66b3dd6ad743bdbe\">\n@keyframes av_boxShadowEffect_av-8juv25-53056ff74d04c52d66b3dd6ad743bdbe-column {\n0%   { box-shadow:  0 0 0 0 rgba(16,45,105,0.15); opacity: 1; }\n100% { box-shadow:  0 0 20px 0 rgba(16,45,105,0.15); opacity: 1; }\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-8juv25-53056ff74d04c52d66b3dd6ad743bdbe{\nmargin-top:0.5%;\nmargin-bottom:0.5%;\n}\n.flex_column.av-8juv25-53056ff74d04c52d66b3dd6ad743bdbe{\nwidth:24.25%;\nmargin-left:0;\nbox-shadow: 0 0 20px 0 rgba(16,45,105,0.15);\nborder-radius:10px 10px 10px 10px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-8juv25-53056ff74d04c52d66b3dd6ad743bdbe .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div  class='flex_column av-8juv25-53056ff74d04c52d66b3dd6ad743bdbe av_one_fourth  avia-builder-el-24  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_table_cell av-equal-height-column av-align-top shadow-not-animated'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4pb3r-17aa48dd9d347ff82bddc3f55d25b98b\">\n.avia-image-container.av-4pb3r-17aa48dd9d347ff82bddc3f55d25b98b img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-4pb3r-17aa48dd9d347ff82bddc3f55d25b98b .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-4pb3r-17aa48dd9d347ff82bddc3f55d25b98b av-styling- avia-align-center  avia-builder-el-25  el_before_av_heading  avia-builder-el-first'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2053 avia-img-lazy-loading-not-2053 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-80x80.png\" alt='' title='Kundenerlebnis-4'  height=\"80\" width=\"80\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-300x300.png 300w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-60x60.png 60w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-100x100.png 100w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-40x40.png 40w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4-30x30.png 30w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-4.png 306w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3ytbn-f5f7acde249722b3228735936ce8c137\">\n#top .av-special-heading.av-3ytbn-f5f7acde249722b3228735936ce8c137{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-3ytbn-f5f7acde249722b3228735936ce8c137 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3ytbn-f5f7acde249722b3228735936ce8c137 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-3ytbn-f5f7acde249722b3228735936ce8c137 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-3ytbn-f5f7acde249722b3228735936ce8c137 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-26  el_after_av_image  el_before_av_textblock'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Serviceorientierte Expertise<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-3a3fj-2f84246142a72d75ffe354f80e5be95a'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Schulung unserer Schadenregulierer, technisches Fachwissen mit einer starken Serviceorientierung zu verbinden.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-qz6zx-63d666b84ea164d1aa24f6e6e235edff sc-av_one_fourth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qz6zx-63d666b84ea164d1aa24f6e6e235edff\">\n@keyframes av_boxShadowEffect_av-qz6zx-63d666b84ea164d1aa24f6e6e235edff-column {\n0%   { box-shadow:  0 0 0 0 rgba(16,45,105,0.15); opacity: 1; }\n100% { box-shadow:  0 0 20px 0 rgba(16,45,105,0.15); opacity: 1; }\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-qz6zx-63d666b84ea164d1aa24f6e6e235edff{\nmargin-top:0.5%;\nmargin-bottom:0.5%;\n}\n.flex_column.av-qz6zx-63d666b84ea164d1aa24f6e6e235edff{\nwidth:24.25%;\nmargin-left:0;\nbox-shadow: 0 0 20px 0 rgba(16,45,105,0.15);\nborder-radius:10px 10px 10px 10px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-qz6zx-63d666b84ea164d1aa24f6e6e235edff .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div  class='flex_column av-qz6zx-63d666b84ea164d1aa24f6e6e235edff av_one_fourth  avia-builder-el-28  el_after_av_one_fourth  el_before_av_one_fourth  first flex_column_table_cell av-equal-height-column av-align-top shadow-not-animated  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1whpf-8c720898016049d737ac2dab77356571\">\n.avia-image-container.av-1whpf-8c720898016049d737ac2dab77356571 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1whpf-8c720898016049d737ac2dab77356571 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1whpf-8c720898016049d737ac2dab77356571 av-styling- avia-align-center  avia-builder-el-29  el_before_av_heading  avia-builder-el-first'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2054 avia-img-lazy-loading-not-2054 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-80x80.png\" alt='' title='Kunden-Erlebnis-5'  height=\"80\" width=\"80\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-300x300.png 300w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-60x60.png 60w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-100x100.png 100w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-40x40.png 40w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5-30x30.png 30w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-5.png 306w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1daqf-93d275b4768329a5a08d57ec9228d958\">\n#top .av-special-heading.av-1daqf-93d275b4768329a5a08d57ec9228d958{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1daqf-93d275b4768329a5a08d57ec9228d958 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1daqf-93d275b4768329a5a08d57ec9228d958 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-1daqf-93d275b4768329a5a08d57ec9228d958 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1daqf-93d275b4768329a5a08d57ec9228d958 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-30  el_after_av_image  el_before_av_textblock'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Einfache Anspruchserfassung<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-x7sr-681b0a4837c3c284f7fa93bf9b91bcef'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Einfache und gef\u00fchrte Steuererkl\u00e4rung in wenigen Minuten.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5htygt-33aeff148364fa2ec40e2fe5d15944f4\">\n@keyframes av_boxShadowEffect_av-5htygt-33aeff148364fa2ec40e2fe5d15944f4-column {\n0%   { box-shadow:  0 0 0 0 rgba(16,45,105,0.15); opacity: 1; }\n100% { box-shadow:  0 0 20px 0 rgba(16,45,105,0.15); opacity: 1; }\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-5htygt-33aeff148364fa2ec40e2fe5d15944f4{\nmargin-top:0.5%;\nmargin-bottom:0.5%;\n}\n.flex_column.av-5htygt-33aeff148364fa2ec40e2fe5d15944f4{\nwidth:24.25%;\nmargin-left:0;\nbox-shadow: 0 0 20px 0 rgba(16,45,105,0.15);\nborder-radius:10px 10px 10px 10px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-5htygt-33aeff148364fa2ec40e2fe5d15944f4 .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div  class='flex_column av-5htygt-33aeff148364fa2ec40e2fe5d15944f4 av_one_fourth  avia-builder-el-32  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_table_cell av-equal-height-column av-align-top shadow-not-animated  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpnvonuw-9c2fdb09c5a79f2329e25e7ab3d9f6c2\">\n.avia-image-container.av-mpnvonuw-9c2fdb09c5a79f2329e25e7ab3d9f6c2 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mpnvonuw-9c2fdb09c5a79f2329e25e7ab3d9f6c2 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mpnvonuw-9c2fdb09c5a79f2329e25e7ab3d9f6c2 av-styling- avia-align-center  avia-builder-el-33  el_before_av_heading  avia-builder-el-first'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2055 avia-img-lazy-loading-not-2055 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-80x80.png\" alt='' title='Kundenbindung-6'  height=\"80\" width=\"80\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-300x300.png 300w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-60x60.png 60w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-100x100.png 100w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-40x40.png 40w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6-30x30.png 30w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-6.png 306w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpnvoupu-f9aa4525bc8eca582b3f2c4d53ee56d8\">\n#top .av-special-heading.av-mpnvoupu-f9aa4525bc8eca582b3f2c4d53ee56d8{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-mpnvoupu-f9aa4525bc8eca582b3f2c4d53ee56d8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-mpnvoupu-f9aa4525bc8eca582b3f2c4d53ee56d8 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-mpnvoupu-f9aa4525bc8eca582b3f2c4d53ee56d8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-mpnvoupu-f9aa4525bc8eca582b3f2c4d53ee56d8 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-34  el_after_av_image  el_before_av_textblock'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Omnichannel-Interaktion<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mpnvp1op-955a26aa539c7734994f5caa3c71aa7b'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Telefonischer, digitaler und Vor-Ort-Support arbeiten zusammen.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3j55t9-d6620ed498ec7148f647f7f2b3cd664b\">\n@keyframes av_boxShadowEffect_av-3j55t9-d6620ed498ec7148f647f7f2b3cd664b-column {\n0%   { box-shadow:  0 0 0 0 rgba(16,45,105,0.15); opacity: 1; }\n100% { box-shadow:  0 0 20px 0 rgba(16,45,105,0.15); opacity: 1; }\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-3j55t9-d6620ed498ec7148f647f7f2b3cd664b{\nmargin-top:0.5%;\nmargin-bottom:0.5%;\n}\n.flex_column.av-3j55t9-d6620ed498ec7148f647f7f2b3cd664b{\nwidth:24.25%;\nmargin-left:0;\nbox-shadow: 0 0 20px 0 rgba(16,45,105,0.15);\nborder-radius:10px 10px 10px 10px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-3j55t9-d6620ed498ec7148f647f7f2b3cd664b .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div  class='flex_column av-3j55t9-d6620ed498ec7148f647f7f2b3cd664b av_one_fourth  avia-builder-el-36  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_table_cell av-equal-height-column av-align-top shadow-not-animated  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpnvp8iw-a176cc4ccc7538336c1cccbd31ddd462\">\n.avia-image-container.av-mpnvp8iw-a176cc4ccc7538336c1cccbd31ddd462 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mpnvp8iw-a176cc4ccc7538336c1cccbd31ddd462 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mpnvp8iw-a176cc4ccc7538336c1cccbd31ddd462 av-styling- avia-align-center  avia-builder-el-37  el_before_av_heading  avia-builder-el-first'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2056 avia-img-lazy-loading-not-2056 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-80x80.png\" alt='' title='Kundenerlebnis-7'  height=\"80\" width=\"80\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-300x300.png 300w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-60x60.png 60w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-100x100.png 100w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-40x40.png 40w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7-30x30.png 30w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-7.png 306w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpnvpf7q-f9f556e73ae0e42441901a1abeb7d484\">\n#top .av-special-heading.av-mpnvpf7q-f9f556e73ae0e42441901a1abeb7d484{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-mpnvpf7q-f9f556e73ae0e42441901a1abeb7d484 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-mpnvpf7q-f9f556e73ae0e42441901a1abeb7d484 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-mpnvpf7q-f9f556e73ae0e42441901a1abeb7d484 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-mpnvpf7q-f9f556e73ae0e42441901a1abeb7d484 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-38  el_after_av_image  el_before_av_textblock'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Smarte Einsch\u00e4tzung<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mpnvpno1-95befb5ae6e66812767613dd59fddbcf'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Konforme KI-gest\u00fctzte Analyse und Expertenvalidierung.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1xnrct-3dee1755dbfe508e1784f0918e2a930d\">\n@keyframes av_boxShadowEffect_av-1xnrct-3dee1755dbfe508e1784f0918e2a930d-column {\n0%   { box-shadow:  0 0 0 0 rgba(16,45,105,0.15); opacity: 1; }\n100% { box-shadow:  0 0 20px 0 rgba(16,45,105,0.15); opacity: 1; }\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-1xnrct-3dee1755dbfe508e1784f0918e2a930d{\nmargin-top:0.5%;\nmargin-bottom:0.5%;\n}\n.flex_column.av-1xnrct-3dee1755dbfe508e1784f0918e2a930d{\nwidth:24.25%;\nmargin-left:0;\nbox-shadow: 0 0 20px 0 rgba(16,45,105,0.15);\nborder-radius:10px 10px 10px 10px;\npadding:20px 20px 20px 20px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-1xnrct-3dee1755dbfe508e1784f0918e2a930d .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div  class='flex_column av-1xnrct-3dee1755dbfe508e1784f0918e2a930d av_one_fourth  avia-builder-el-40  el_after_av_one_fourth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top shadow-not-animated  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpnvpu5h-a9bdaf80dbd1c863599e6b9eb0657da7\">\n.avia-image-container.av-mpnvpu5h-a9bdaf80dbd1c863599e6b9eb0657da7 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mpnvpu5h-a9bdaf80dbd1c863599e6b9eb0657da7 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mpnvpu5h-a9bdaf80dbd1c863599e6b9eb0657da7 av-styling- avia-align-center  avia-builder-el-41  el_before_av_heading  avia-builder-el-first'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2057 avia-img-lazy-loading-not-2057 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-80x80.png\" alt='' title='Kunden-Erlebnis-8'  height=\"80\" width=\"80\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-300x300.png 300w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-60x60.png 60w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-100x100.png 100w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-40x40.png 40w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8-30x30.png 30w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/05\/customer-experience-8.png 306w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpnvq02l-399e4556ef38b7cb84fc16703b7a7d02\">\n#top .av-special-heading.av-mpnvq02l-399e4556ef38b7cb84fc16703b7a7d02{\nmargin:0 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-mpnvq02l-399e4556ef38b7cb84fc16703b7a7d02 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-mpnvq02l-399e4556ef38b7cb84fc16703b7a7d02 .av-special-heading-tag{\npadding:0 0 0 0;\n}\n.av-special-heading.av-mpnvq02l-399e4556ef38b7cb84fc16703b7a7d02 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-mpnvq02l-399e4556ef38b7cb84fc16703b7a7d02 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-42  el_after_av_image  el_before_av_textblock'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Echtzeit-Tracking<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mpnvq9x2-01f8d1de87cfb5db4ee40de60fae7140'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Live-Einblick in den Schadensfortschritt und die Ma\u00dfnahmen.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1w5o3-36f8ab9f6a92b21aaa0ccc77c17dad6e\">\n.avia-section.av-1w5o3-36f8ab9f6a92b21aaa0ccc77c17dad6e{\nbackground-color:#102d69;\nbackground:linear-gradient( to right, #102d69, #6f2155 );\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-1w5o3-36f8ab9f6a92b21aaa0ccc77c17dad6e main_color avia-section-large avia-no-border-styling  avia-builder-el-44  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2045'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-1aasb-eb704258b71e9f28e548ef607a7be07c sc-av_one_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1aasb-eb704258b71e9f28e548ef607a7be07c\">\n.flex_column.av-1aasb-eb704258b71e9f28e548ef607a7be07c{\nwidth:17.6%;\nmargin-left:0;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-1aasb-eb704258b71e9f28e548ef607a7be07c .av-flex-placeholder{\nwidth:3%;\n}\n<\/style>\n<div  class='flex_column av-1aasb-eb704258b71e9f28e548ef607a7be07c av_one_fifth  avia-builder-el-45  el_before_av_four_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic fade-in'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mlf8x0m5-346191820eda1e333c6fa84a79d3fe0e\">\n.avia-image-container.av-mlf8x0m5-346191820eda1e333c6fa84a79d3fe0e img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mlf8x0m5-346191820eda1e333c6fa84a79d3fe0e .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mlf8x0m5-346191820eda1e333c6fa84a79d3fe0e av-styling-circle avia-align-left  avia-builder-el-46  avia-builder-el-no-sibling'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2412 avia-img-lazy-loading-not-2412 avia_image' src=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/06\/amelie-anastassiades-600x600.png\" alt='' title='Amelie Anastassiades'  height=\"600\" width=\"600\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/06\/amelie-anastassiades-600x600.png 600w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/06\/amelie-anastassiades-80x80.png 80w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/06\/amelie-anastassiades-36x36.png 36w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/06\/amelie-anastassiades-180x180.png 180w, https:\/\/www.adenes.com\/wp-content\/uploads\/2026\/06\/amelie-anastassiades-1000x1000.png 1000w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12obr-27ab675cffca72d9f8ad5150d3c619cf\">\n.flex_column.av-12obr-27ab675cffca72d9f8ad5150d3c619cf{\nwidth:79.4%;\nmargin-left:0;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-12obr-27ab675cffca72d9f8ad5150d3c619cf .av-flex-placeholder{\nwidth:3%;\n}\n<\/style>\n<div  class='flex_column av-12obr-27ab675cffca72d9f8ad5150d3c619cf av_four_fifth  avia-builder-el-47  el_after_av_one_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic fade-in'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mlf8w94q-d0adc06bde827ef572c0f0abcb9ec798\">\n#top .av_textblock_section.av-mlf8w94q-d0adc06bde827ef572c0f0abcb9ec798 .avia_textblock{\nfont-size:24px;\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-mlf8w94q-d0adc06bde827ef572c0f0abcb9ec798'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock citation-guillemets av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: left;\">\u00abBei ADENES beweisen wir unsere Verl\u00e4sslichkeit durch die Kombination von technischer Strenge und hervorragender Kundenbetreuung, um die hohen Erwartungen von Versicherern und ihren Kunden zu erf\u00fcllen. Wir verwandeln komplexe und emotional herausfordernde Situationen in Klarheit und Zuversicht.\u00bb<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mlf8vytq-e102d31424c2f851ed671df8d21e40a7\">\n#top .av_textblock_section.av-mlf8vytq-e102d31424c2f851ed671df8d21e40a7 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-mlf8vytq-e102d31424c2f851ed671df8d21e40a7'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: left;\"><strong>Am\u00e9lie Anastassiades<br \/>\n<\/strong>Leiter Customer Experience ADENES Group<strong><br \/>\n<\/strong><\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2045","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Experience - ADENES Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.adenes.com\/de\/customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience - ADENES Group\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.adenes.com\/de\/customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"ADENES Group\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-11T15:23:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"78\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.adenes.com\\\/customer-experience\\\/\",\"url\":\"https:\\\/\\\/www.adenes.com\\\/customer-experience\\\/\",\"name\":\"Customer Experience - ADENES Group\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.adenes.com\\\/#website\"},\"datePublished\":\"2026-05-27T08:56:46+00:00\",\"dateModified\":\"2026-06-11T15:23:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.adenes.com\\\/customer-experience\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.adenes.com\\\/customer-experience\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.adenes.com\\\/customer-experience\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.adenes.com\\\/home-3\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.adenes.com\\\/#website\",\"url\":\"https:\\\/\\\/www.adenes.com\\\/\",\"name\":\"ADENES Group\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.adenes.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Experience - ADENES Group","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.adenes.com\/de\/customer-experience\/","og_locale":"de_DE","og_type":"article","og_title":"Customer Experience - ADENES Group","og_url":"https:\/\/www.adenes.com\/de\/customer-experience\/","og_site_name":"ADENES Group","article_modified_time":"2026-06-11T15:23:03+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"78\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.adenes.com\/customer-experience\/","url":"https:\/\/www.adenes.com\/customer-experience\/","name":"Customer Experience - ADENES Group","isPartOf":{"@id":"https:\/\/www.adenes.com\/#website"},"datePublished":"2026-05-27T08:56:46+00:00","dateModified":"2026-06-11T15:23:03+00:00","breadcrumb":{"@id":"https:\/\/www.adenes.com\/customer-experience\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.adenes.com\/customer-experience\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.adenes.com\/customer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.adenes.com\/home-3\/"},{"@type":"ListItem","position":2,"name":"Customer Experience"}]},{"@type":"WebSite","@id":"https:\/\/www.adenes.com\/#website","url":"https:\/\/www.adenes.com\/","name":"ADENES Gruppe","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.adenes.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"}]}},"_links":{"self":[{"href":"https:\/\/www.adenes.com\/de\/wp-json\/wp\/v2\/pages\/2045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.adenes.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.adenes.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.adenes.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.adenes.com\/de\/wp-json\/wp\/v2\/comments?post=2045"}],"version-history":[{"count":0,"href":"https:\/\/www.adenes.com\/de\/wp-json\/wp\/v2\/pages\/2045\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.adenes.com\/de\/wp-json\/wp\/v2\/media?parent=2045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}